Logistics Policy​

Welcome to learn about htnlgss.com's logistics policy! In order to bring you a better and more convenient shopping experience, we have formulated the following detailed policies to ensure that each of your orders can be delivered safely and quickly. ​

Shipping Policy​

We know that shipping costs may affect your shopping experience, so we provide you with free shipping service for the entire store! No matter how many items you purchase or how much the order amount is, you don't have to pay any additional shipping fees, and you can easily get your favorite clothes in your pocket. ​

Delivery Time​

We work closely with many high-quality logistics partners to ensure that the goods are shipped and delivered as soon as possible. Under normal circumstances, your order will be sorted and shipped within 1-3 business days. Since our business covers Canada, the time from shipment to delivery of goods will vary from region to region, and generally it can be delivered within 3-10 business days. In case of holidays, promotions or force majeure, the delivery time may be appropriately extended, and we will notify you by email or SMS as soon as possible.​

Logistics tracking​

In order to let you know the order status in real time, we provide full logistics tracking service. After the order is shipped, you will receive a confirmation email containing the logistics order number. You can check the logistics order number on our website or the official website of the logistics carrier to keep abreast of the progress of the goods transportation. ​

Return and exchange logistics​

If you are not satisfied with the purchased goods, you can apply for free return and exchange service within 30 days. The return address is Room 407, No. 1608, Bingmasi Road, Yuyao City, Zhejiang Province, which is consistent with the company address. After applying for return and exchange, please pack the goods properly and choose a reliable logistics method to send them back. To protect your rights and interests, it is recommended to choose a courier that can provide logistics tracking services and keep the courier receipts for return. The transportation risk of the goods during the return journey is borne by us, but please ensure that the goods remain unused and do not affect the secondary sale.​

Contact us​

If you encounter any problems during the logistics process, or have any questions about the logistics policy, please feel free to contact us:​

Customer service email: service@htnlgss.com​

Customer service phone: 18603868079 (24 hours online, ready to answer your questions at any time)​

Thank you for choosing htnlgss.com for shopping. We will always escort your fashion journey with efficient and considerate logistics services!